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Patient Information

Frequently asked questions

We understand there are a lot of questions when you are referred for a medical imaging scan.

Our Frequently Asked Questions provide answers and empower you with clear information about your appointment.

Our team is dedicated to expediting the processing of patient reports. Typically, your referring doctor can expect to receive your report within 2-3 business days.

Our team will let you know any potential out-of-pocket expenses associated with your scan when you make an appointment. Read more on our Fees & Billing page.

Private health insurance exclusively provides coverage for medical imaging services when the patient is admitted as a private hospital inpatient. FMIG does not admit patients and hence you can not use private health insurance when you have a scan or procedure at our clinics. Read more on our Fees & Billing page.

Please contact your preferred FMIG practice to inquire about the pricing for the specific service you need at that location. Contact the clinic of your choice.

Yes, we accept all medical imaging referral forms.

GP referrals remain valid for one year. If your referral form includes multiple services, please consult our team for further guidance.

Specialist referrals typically hold a validity of three months. However, our booking team will provide confirmation of this when scheduling your appointment.

No, a referral form is mandatory for all services offered by FMIG practices.

We need your MRI referral before your appointment to ensure you’re scheduled for the correct scan. Not all MRI scans are identical, and your referral helps us choose the right clinic and allocate the necessary time for your scan accurately.
We provide walk-in services for X-Rays. Please be aware that there might be a waiting time for walk-in services.
Certain medical imaging services may have waiting times. We make every effort to schedule appointments promptly for our patients.
Your results will be sent directly to your referring GP. To access these results, please consult your GP. If needed, we can give you a copy of your imaging.
Your reports will be sent to the GP who initially requested your referral. If you wish to have your reports sent to another doctor, please discuss this with your GP.
We kindly ask that any support individuals accompanying you to your appointment wait outside or in our reception area. If you have any inquiries or requests, please don’t hesitate to contact your nearest FMIG practice. Please note that this policy does not apply to pregnancy scans.
The duration of your appointment depends on the type of scan you need. When you make your booking, our team will provide you with an estimate of how long your procedure is expected to take.
For certain scans and medical procedures, it will be necessary for you to observe a fasting period before your scheduled appointment. This entails refraining from eating, drinking any fluids, including water and other beverages, for the specified duration. Upon making your appointment, our team will verify these fasting prerequisites with you, and they will also inquire about any information regarding your current medications or if you have diabetes.